Terms of Service

1. Who we are and what these terms cover

These Terms of Service govern your purchase and use of Grit Markets, an expert advisor software product for the MetaTrader 5 platform, and the associated website at https://gritmarkets.com, account dashboard, documentation and support services (together, the Service). The Service is provided by Grit Agility Ltd, a company registered in Scotland with company number SC837399 (we, us, our). [OWNER INPUT: registered office address and support contact email.]

By creating an account, purchasing a subscription or using the software, you agree to these terms. If you are a consumer, nothing in these terms affects your statutory rights, including those under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where these terms conflict with a right you have by law that cannot be excluded, the law prevails.

You must be at least 18 years old to use the Service. By subscribing you confirm that you meet this requirement and that trading in leveraged products is lawful for you in your country of residence.

2. What Grit Markets is, and what it is not

Grit Markets is software. It automates a Martingale-based trading strategy on a MetaTrader 5 account that you hold with a broker of your choosing. We supply the software, updates, documentation and support. We do not hold, manage or have access to your money, we do not execute trades on your behalf, and we are not a party to any transaction between you and your broker.

We are not authorised or regulated by the Financial Conduct Authority or any other financial regulator, and the Service does not include investment advice, portfolio management or any other regulated activity. Nothing on the website, in the documentation or in support communications is a recommendation to trade or a statement that any configuration of the software is suitable for you. All decisions to trade, including the choice of broker, instrument, capital and settings, are yours alone.

Use of the software involves significant financial risk, up to and including the loss of the entire balance of the trading account on which it runs. You must read our Risk Disclosure, which forms part of these terms, before using the software with real funds.

3. Your subscription and licence

Grit Markets is sold as a monthly subscription. In return for the subscription fee, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and run the software for your own trading, for as long as your subscription remains active and you comply with these terms. Current pricing is published at https://gritmarkets.com/pricing.

Each subscription includes one licence key, which is bound to a single MetaTrader 5 account number nominated by you. The software validates the licence key and account number against our servers when it runs. Running the software on additional MT5 accounts requires additional subscriptions. [OWNER INPUT: policy on demo accounts and on rebinding a licence to a new MT5 account number, including any limits or fees.]

The licence is a right to use the software, not a sale of it. We and our licensors retain all intellectual property rights in the software, documentation and website content. Your subscription does not transfer any ownership to you.

4. Billing, renewal and cancellation

Subscription fees are charged in advance for each monthly billing period, using the payment method you provide. Payments are processed by our payment processor, Stripe; we do not store your full card details. Your subscription renews automatically at the end of each billing period unless you cancel.

You may cancel at any time from your account dashboard. Cancellation takes effect at the end of the billing period you have already paid for, and you retain access to the Service until then. We do not charge exit fees. Refunds and your statutory cooling-off rights are dealt with in our Refund and Cancellation Policy, which forms part of these terms.

We may change subscription prices from time to time. Price changes do not affect a billing period you have already paid for. We will give you at least 30 days notice of a price change by email, and if you do not accept it you may cancel before it takes effect.

If a payment fails, we will retry it and notify you. If payment is not received within [OWNER INPUT: grace period, e.g. 7 days] of the due date, we may suspend licence validation until payment is made, and may cancel the subscription after continued non-payment.

5. Acceptable use

You agree not to: share, resell, sublicense or otherwise distribute the software or your licence key; attempt to reverse engineer, decompile, disassemble or modify the software or to circumvent its licence validation, except to the extent such acts cannot be prohibited by law; use the software or licence system to develop a competing product; interfere with the operation or security of the Service, including its licensing servers; or use the Service in breach of any law that applies to you, including the rules of your broker and any restrictions on automated trading in your jurisdiction.

You are responsible for keeping your account credentials and licence key confidential, and for all activity under your account. Notify us promptly if you believe your account or key has been compromised.

We may suspend or terminate your licence and account, without refund of fees for the current period except where the law requires otherwise, if you materially breach these terms, including any attempt to crack, share or resell the software.

6. Software delivery, updates and support

The software is delivered digitally through your account dashboard immediately after purchase. We may release updates from time to time to fix defects, maintain compatibility with MetaTrader 5 builds or improve the software, and an active subscription includes access to those updates. We may require you to install a current version for the licence to continue validating, where an old version poses a security or operational risk.

Support is provided by [OWNER INPUT: support channel, e.g. email address and any response-time expectation] for questions about installation, configuration and operation of the software. Support does not include trading advice, recommendations of settings for profitability, or advice about your broker.

The software depends on third-party systems we do not control, including the MetaTrader 5 platform, your broker's servers, your VPS or computer, and your internet connection. We are not responsible for failures, changes or outages in those systems.

7. Your statutory rights in the software

If you are a consumer, the Consumer Rights Act 2015 gives you rights in relation to digital content: it must be of satisfactory quality, fit for purpose and as described. If the software is faulty, you are entitled to have it repaired or replaced, and if that fails, to a price reduction which may be up to the full amount paid. These rights are in addition to anything in our Refund and Cancellation Policy.

For clarity, the description of the software is that it executes the documented strategy according to your settings. Trading losses are not a defect. The software performing the strategy faithfully during a period in which the strategy loses money does not make the software faulty, and these terms make no promise of trading performance of any kind.

8. Disclaimers and limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of Scotland, including your statutory rights as a consumer.

Subject to that: we are not liable for trading losses. You acknowledge that trading decisions and outcomes on your broker account are your responsibility, that the software automates a high-risk strategy which can produce large drawdowns and the total loss of the balance on the account it trades, and that we make no warranty as to trading results. We are also not liable for losses caused by events outside our reasonable control, including broker actions, market conditions, platform outages, or failures of your hardware, VPS or connectivity.

Subject to the first paragraph of this section, our total liability to you arising out of or in connection with the Service, whether in contract, delict, breach of statutory duty or otherwise, is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim and [OWNER INPUT: liability floor amount, e.g. 100 GBP]. We are not liable for indirect or consequential loss, loss of profits, loss of anticipated savings or loss of opportunity.

If you use the Service in the course of a business, the software is provided as is to the fullest extent permitted by law, and we exclude all implied terms as to quality and fitness for purpose.

9. Privacy

We process personal data, including account details, billing information and licence validation telemetry, as described in our Privacy Policy, which forms part of these terms. By using the Service you acknowledge that the software contacts our servers at https://gritmarkets.com to validate your licence, and that this transmits the data described in the Privacy Policy.

10. Changes to these terms

We may update these terms from time to time, for example to reflect changes in the law, our Service or our business. For material changes we will give you at least 30 days notice by email or through your dashboard. If you do not accept the changes you may cancel your subscription before they take effect; continuing to use the Service after the effective date constitutes acceptance.

11. General

If any provision of these terms is found to be unenforceable, the remainder continues in effect. A failure by us to enforce a provision is not a waiver of it. You may not assign your subscription or licence; we may assign our rights and obligations under these terms to a successor of our business, provided your rights are not reduced. These terms, together with the Refund and Cancellation Policy, Privacy Policy and Risk Disclosure, are the entire agreement between us in relation to the Service.

12. Governing law and jurisdiction

These terms are governed by the law of Scotland. The courts of Scotland have jurisdiction over any dispute arising out of or in connection with these terms or the Service, except that if you are a consumer resident elsewhere in the United Kingdom or in the European Union, you may also bring proceedings in the courts of your place of residence, and you retain the benefit of any mandatory consumer protections of that place.

If you have a complaint, please contact us first at [OWNER INPUT: complaints contact email] and we will try to resolve it with you directly.